Exxact Sports
Baseball Batter's Leg Guard with Adjustable Straps (Lazer)
SKU:ES-UNIVERSAL-LG-LZR-Y
- Regular price
- $28.49
- Sale price
- $28.49
- Regular price
- $29.99
Description
Return and Replacement Policy
At Exxact Sports, your satisfaction is our top priority. If you are not happy with your purchase, we offer a hassle-free return and replacement process.
Return Eligibility
You have 30 days from the date of delivery to return or exchange your product.
- Unwashed, unworn, and without any damage.
- The item must be in its original packaging and with all tags intact.
- Items returned with signs of wear, dirt, detergent smells, or deodorant marks will not be accepted. Such items may either be returned to you or subject to a restocking fee based on their condition.
Defective or Incorrect Products
- If you receive a defective product or the wrong item, you must notify us within 7 days of receipt.
- We will provide a prepaid shipping label for returning defective or wrong items at no cost to you.
- Once you ship out the defective or wrong product, we will send out a replacement as soon as possible.
- We will cover the return shipping costs for defective or incorrect items.
- For exchanges, the customer is responsible for the return shipping label to our warehouse in Hillsborough Township, New Jersey, USA.
- Please note that original shipping fees are non-refundable, except in cases of defective products or shipping errors.
Process for Return and Exchange
To begin a return or exchange, please email us at sales@exxactsports.com. Provide your order number along with the reason it's returned or replaced.
- Each customer is eligible for one exchange per order. No more exchanges will be approved after the initial exchange, and any additional requests will not be eligible for a refund.
- Refunds will be issued for the product price of the original order, excluding shipping fees. Refunds may take 7-10 business days to show in your account when we receive and approve the returned items.
- Once your returned product is received and inspected, we will ship out your exchange. Your replacement product's delivery time may vary depending on your location.
Non-Returnable Items
Certain items are not eligible for returns due to hygiene and safety reasons.
- Bodybuilding Posing Trunks
- Customized or Personalized Items
We do not accept returns or exchanges on customized apparel or equipment. Name/Number and Color/Logo customization is unique to the buyer. If you have a problem with the design or quality of an item, please contact us and we will do our best to make things right.
If you have any questions or need assistance with your return or exchange, don’t hesitate to reach out to us at sales@exxactsports.com.
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F.A.Q.
Are my credit card details safe and secure when I shop at Exxact Sports' website?
Yes, your credit card details are safe and secure when you shop at Exxact Sports. We use advanced encryption technology to protect your personal and payment information. For more details, please review our Terms and Conditions
Does Exxact Sports offer any guarantee for the purchases I make?
Yes, Exxact Sports offers a satisfaction guarantee for all purchases. If you are not completely satisfied with your product, you can return it within 30 days for a full refund or exchange. Please refer to our Return and Replacement Policy for more information.
Is ordering online with Exxact Sports secure for me?
Absolutely. Ordering online with Exxact Sports is secure. We utilize industry-standard security measures to ensure that your personal information is protected during the entire ordering process. For more information, visit our Terms and Conditions.
How do I view what’s in my shopping cart?
You can view the contents of your shopping cart at any time by clicking on the cart icon located at the top right corner of our website. This will display all the items you have added, along with the option to adjust quantities or remove items.
When does my credit card get charged?
Your credit card will be charged once your order is confirmed and processed. You will receive an email notification with the details of your purchase and the charge. For further details, please check our Order and Returns page.
Does my billing address have to match the address on file with my credit card?
Yes, for security purposes, your billing address must match the address on file with your credit card issuer. This helps prevent fraud and ensures that your order is processed smoothly. If you have any issues, please contact our customer support team for assistance.
How can I track my order?
You will receive a tracking number via email once your order has been shipped. You can use this tracking number to check the status of your delivery on the Courier website. For more information, visit our Order and Returns.
